Is this a scam or not?

Is this a scam or not?

StrangelyGood
Visitor
1 0 1
I received an email from your customer service support center coming from someone named Aaron Hendrick. I would like to know if this email is a scam or if it a legitimate email.
Replies 2 (2)

Moeed
Shopify Partner
7505 2028 2492

Hey @StrangelyGood 

 

Shopify will only email you from shopify.com domain other than that any other domain like gmail.com is a scam email and there's nothing to worry about them.

 

Best Regards,

Moeed

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Yuparkoti
Shopify Partner
253 18 28

@StrangelyGood 

In order to confirm the authenticity of an email from Aaron Hendrick in Shopify Customer Service, examine the sender’s email address.

Official emails will always originate from an @shopify.com domain and may reference your store name specifically.

If these elements are missing, if the message contains spelling mistakes or requests sensitive information be wary: it could be a phishing attempt.

Do not respond. Instead, forward suspect messages to phishing@shopify.com for verification purposes.

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