Issue with markets and online website

[meduzen]

Hello, 

I had finished, published my website and all good. The issue appeared when I changed the markets of my product, and set it to "USA" (see screenshot 1). I only want to ship to the USA, although my primary market is France. See screenshot 2 for the settings I changed, and screenshot 3 & 4 for the issues that appear on my website: the product and Judge.me reviews disappear. The website is: https://meduzenco.myshopify.com/ The current setting is set with all the markets select, and it works, but as said before I only want to ship to the USA. Any help appreciated, thanks.

    

[ProdSquad]

Hello @meduzen ,

Here are some steps to troubleshoot and potentially resolve the problem:

1. Check Product Availability-

• Go to your Shopify admin.
• Navigate to Products and select the affected product.
• Check the Markets section to confirm that the product is set to be available for the USA market.

2. Market-Specific Settings-

• Go to Settings > Markets in your Shopify admin.
• Check the USA market settings and ensure they are set up to include your products.

3. Judge.me Reviews Settings-

• Open the Judge.me app from your Shopify admin.
• Check the settings related to product visibility and reviews. Ensure they are set to show for the USA market.

4. Theme Settings-

• Go to Online Store > Themes and click on Customize.
• Review the sections where products and reviews are displayed to ensure there are no conditional settings affecting visibility.

5. Clear Cache and Check-

If you’re still having issues after making adjustments, try clearing your browser cache or testing in an incognito window. Sometimes, cached data can cause display issues.

Conclusion-

By ensuring that your products and reviews are set correctly for the USA market, you should be able to resolve the visibility issues,For further information feel free to reach out

Thanks, Amit