UK Users Seeing American Store Version – Need Help with Shopify Markets

120life · ‎07-31-2024

We're launching our store in the UK, but some UK users still see the American version of our site. These users haven't visited the site before and aren't using a VPN or proxy. Shopify Support says everything is set up correctly.

Has anyone else faced this issue with Shopify Markets? Any ideas on why this might be happening? Thanks for your help!

rajimulislamjoy · ‎07-31-2024

@120lifeYes, others have faced similar issues with Shopify Markets. This can happen due to browser caching, location detection errors, or CDN (Content Delivery Network) inconsistencies. To resolve it, ensure that your geolocation settings are correctly configured, clear cache and cookies, and check for any CDN issues. You might also want to review your Shopify Markets settings to ensure the UK market is prioritized for UK users.

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Gemma_Shopify · ‎08-06-2024

Hi, can you please share your shop url and we can take a look?

To learn more visit the Shopify Help Center or the Community Blog.

UK Users Seeing American Store Version – Need Help with Shopify Markets

UK Users Seeing American Store Version – Need Help with Shopify Markets

Community Blog Articles