App Metafield graphql returning null for some stores

[eric12098]

Hello, I'm having issue with App Owned metafield. 

API version: 2023-07

When it started: Yesterday, 11/11/2023

Manage to get all the metafields successfully with the following graphql code:

appInstallation {
  id
  metafields(namespace: "'.$namespace.'", first: 200) {
    edges {
      node {
        id,
        key
      }
    }
  }
}

It is working fine before this. The following doesn't work for only couple of stores where the metafield is returning null although there are values.

appInstallation {
  id
  metafield(namespace: "your namespace", key: "your key") {
      value
  }
}

Any idea what's wrong?

[spoluer]

We experience the same issue with App metafields. We can list them with Get metafields attached to an app installation query, but getting a specific metafield returns null.

We tried different API versions, including 2021-07, 2023-07 and the latest 2023-10

[eric12098]

@spoluer I thought I'm the only one with this issue as I searched all the forums. I've created a support ticket with Shopify and sent them all the details as required. Waiting for their reply now. 

[bchoward]

Same issue here. Creating support ticket now

[eric12098]

Thank you! I have also included this page in my support ticket as a reference

[Liam]

Hi folks - thanks for flagging this issue on queries to metafields not working correctly. Our team are currently investigating this!

[Liam]

Hi again Eric12098,

Can you DM me with a store URL where this is happening? 

[eric12098]

Hi @Liam, sure! will DM you now

[Liam · Accepted solution]

Thanks! Our devs released an update so this issue should be resolved now.

[eric12098]

Thank you so much @Liam ! I just checked, it is working now.

[thekwoka]

We are having this issue on mahigold.com

All metafield queries return null from the storefront graphql api.

[wil_dev]

Hi Liam, im having the same issue. I send a support ticket but no response...

I can get the metafields with one of my store but not with this one : https://demowil.myshopify.com/

API version: 2024-01