GraphQL Client: Internal error. Looks like something went wrong on our end.

[Natasha023]

I am using graphql admin API to backup our metafields definitions. But got this errors. Could someone help to look into the issue? Thanks.

Error Message:

{

  networkStatusCode: 200,

  message: "GraphQL Client: An error occurred while fetching from the API. Review 'graphQLErrors' for details.",

  graphQLErrors: [

    {

      message: 'Internal error. Looks like something went wrong on our end.\n' +

        'Request ID: 43326656-51ae-4ee4-a28f-ef4adf1a8368-1711492198 (include this in support requests).',

      extensions: [Object]

    }

  ]

}

Graphql query

`query {
    metafieldDefinitions(first: 250, ownerType: ${type}) {
      edges {
        node {
          name
          namespace
          key
          description
          type {
            category
            name
            supportsDefinitionMigrations
            supportedValidations {
              name
              type
            }
          }
          ownerType
        }
      }
    }
  }`

[Natasha023]

Any update on this?

[ShopifyDevSup]

Hey @Natasha023 , 

Thanks for sharing that. It's tough to say exactly what may be happening here without looking in to the store specific details. 

Looking at your query though, I can see you're requesting the first 250 definitions, which is at the top end of what's possible. The error could be due to the size of the request causing it to time out before it's returned. 

What I would recommend here is to limit this to 50 and see if you get the same error. If not, then you can use pagination to get the remaining definitions. 

- https://shopify.dev/docs/api/usage/pagination-graphql 

If you get the same error with a smaller request, reach out to our support teams directly with that request ID so we can look in to it directly. 

Hope that helps 

- Kyle G.

[Natasha023]

Hey Kyle,

Thanks for your response.
I followed your suggestion to limit the definitions to 50, but encountered the same error. (Even when I changed it to just one definition, it still didn't work.)

{
  networkStatusCode: 200,
  message: "GraphQL Client: An error occurred while fetching from the API. Review 'graphQLErrors' for details.",
  graphQLErrors: [
    {
      message: 'Internal error. Looks like something went wrong on our end.\n' +
        'Request ID: 72db11e1-f43e-4a98-a5a1-3057f1a7becc-1712618678 (include this in support requests).',
      extensions: [Object]
    }
  ]
}
{
  networkStatusCode: 200,
  message: "GraphQL Client: An error occurred while fetching from the API. Review 'graphQLErrors' for details.",
  graphQLErrors: [
    {
      message: 'Internal error. Looks like something went wrong on our end.\n' +
        'Request ID: 07a7ac79-f629-4643-8a6c-5776e8063a86-1712618679 (include this in support requests).',
      extensions: [Object]
    }
  ]
}
{
  networkStatusCode: 200,
  message: "GraphQL Client: An error occurred while fetching from the API. Review 'graphQLErrors' for details.",
  graphQLErrors: [
    {
      message: 'Internal error. Looks like something went wrong on our end.\n' +
        'Request ID: ac77945c-007b-40a7-a77d-9895f540b5c7-1712618679 (include this in support requests).',
      extensions: [Object]
    }
  ]
}

 Here is the script to get metafields

mport {handleOperation} from "./index.js";
 
const ownerTypes = ["PRODUCT", "PRODUCTVARIANT", "COLLECTION"];
 
const returnOperation = (type) =>
  `query {
    metafieldDefinitions(first: 50, ownerType: ${type}) {
      edges {
        node {
          name
          namespace
          key
          description
          type {
            category
            name
            supportsDefinitionMigrations
            supportedValidations {
              name
              type
            }
          }
          ownerType
        }
      }
    }
  }`;
 
for (const type of ownerTypes) {
  await handleOperation({operation: returnOperation(type), type});
}

We’ve got similar script for getting metaobject, which works for us.

import {handleOperation} from "./index.js";
 
const operation = `
  query {
    metaobjectDefinitions(first: 250) {
      edges {
        node {
          id
          name
          type
          description
          fieldDefinitions {
            key
            name
            description
            type {
              category
              name
            }
            validations {
              name
              type
              value
            }
          }
        }
      }
    }
  }`;
 
handleOperation({operation, type: "metaobject"});

[ShopifyDevSup]

Hey @Natasha023 , 

Thanks for sharing that you're still getting that error. Would you be able to reach out to our support teams with this information, along with the app ID and the store URL that you're working with. This way we can take a closer look with you. 

- https://help.shopify.com/en/support/partners/org-select

Kind Regards,

Kyle G.