Issues with User Data Transfer from Shopify to ManyChat via Integrately

Issues with User Data Transfer from Shopify to ManyChat via Integrately

Manuelpadilla
Visitor
1 0 0

Hello Shopify Community,

I am developing an app within Shopify to integrate it with Integrately for transferring data to ManyChat. Despite assigning all necessary permissions during the app's setup, I am facing a problem: I cannot retrieve essential user data such as first name, last name, and email address through Integrately, which ManyChat requires to create a contact.

Could someone guide me on how to ensure that this user information is correctly transferred? Are there additional steps or specific configurations within Shopify or Integrately that I should check?

Thank you in advance for any help or shared experiences you can provide.

 

I attach all the permissions that I have given to the application, you can see it in the screenshot

Reply 1 (1)

Ishanvenghat
Visitor
1 0 0

I am also facing this issue,did you find the solution?