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johnstenbaeck
Visitor
3 0 0

Hi

Is it possible to get in touch with a developer at Shopify to check why orders can't be updated in this case?

If you have the opportunity to bring a developer into the thread, we can see what actions we need to take from our side.

Replies 4 (4)

lizk
Shopify Staff
246 58 79

Hello 👋

If you have a question about updating orders with the Admin API could you please provide
1. The API and version you are using (GraphQL vs REST)
2. The full API request+body you are sending
3. The response back you a receiving
4. How the functionality differers from what you are expecting

To learn more visit the Shopify Help Center or the Community Blog.

johnstenbaeck
Visitor
3 0 0

Hi Lizk
We are using WMS: Nyce.Logic.

We are using Nyce.Logic for Shopify.

 

This is what we sent and get for respond.

johnstenbaeck_0-1694529385154.png

 

 

After we received this response, we added that each row gets a ShopifyFullfilmentId value, then sent

the delivery again and received the following response:

johnstenbaeck_1-1694529385158.png

 

 

lizk
Shopify Staff
246 58 79

If you are the writing the API call then you should review the documentation for creating fulfilments, as there are some required fields that are missing.

From the image I can see that the required field lineItemsByFulfillmentOrder is blank.

If this API call is being created by your integration directly, then you should reach out to them directly for support.
 

To learn more visit the Shopify Help Center or the Community Blog.

johnstenbaeck
Visitor
3 0 0

Here is the whole export file

johnstenbaeck_0-1694530608064.png