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Solved

Values in app-owned metafields not displaying on Order Screen

minsko
Shopify Partner
22 2 3

We have app-owned metafields pinned to the order. Most are merchant read-only and one is merchant read/write.

 

They were working fine and nothing changed on our app's side.  A few days ago the values stored in these metafields stopped being displayed in Shopify.  The metafields are still pinned to the order, the names/descriptions appear, but none display the value.

 

The values still exist, I can query then with GrahhQL and and the merchant can still write a value to the writeable field.  The value gets stored but then also displays nothing in the order screen.

 

Does anyone else have this issue?

Accepted Solution (1)
minsko
Shopify Partner
22 2 3

This is an accepted solution.

Shopify has fixed the issue. It was a bug on their side.

View solution in original post

Replies 4 (4)

duccio
Shopify Partner
1 0 1

I have the exact same problem, I couldn't have explained better than @minsko 

Has anybody from Shopify a quick fix please?

minsko
Shopify Partner
22 2 3

This is an accepted solution.

Shopify has fixed the issue. It was a bug on their side.

minsko
Shopify Partner
22 2 3

Checking the UI this morning showed that the the blank values have changed to: #{" "}.

Screenshot 2024-01-15 at 7.37.36 AM_blur.png

minsko
Shopify Partner
22 2 3

This new issue with #{" "} appears to be unrelated