Webhooks are getting unsubscribed

Webhooks are getting unsubscribed

Aayush92
Shopify Partner
4 0 0

Hi, We have our public app that subscribes to get webhook updates from the stores that install our app. These events are cart events, checkout events, order create events, etc. What we have been seeing recently is that for some of the stores our subscription to get webhook updates gets revoked inexplicably and we are not even notified when this happens. This causes issues as we use these webhook events to trigger our internal processes for the clients of those stores. Can someone please help me understand what can we do to avoid such instances from happening?

 

We do not see any webhook delivery failures or any webhook removal. 

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