Invalid API key or access token (unrecognized login or wrong password) and code 401

himanshu0128 · ‎08-19-2024

We are trying to access the product data as well as product count. However, we are getting Invalid API Key error with the GraphQl request. We are using the token that gets created upon a new shop installation and it had been working fine for a long time but we recently encountered the issue when we upgraded the REST APIs with GraphQl APIs. Upon further investigation, we realised even some of the rest endpoint throw the same error. Please provide assistance.

Here are some of the endpoints:

curl -X POST https://abcd.myshopify.com/admin/api/2021-07/graphql.json \
> -H 'Content-Type: application/json' \
> -H 'X-Shopify-Access-Token: {token}' \
> -d '{"query": "{ products(first: 3) { edges { node { id title } } } }"}'

curl -X GET "https://abcd.myshopify.com/admin/api/2024-04/shop.json" \
  -H 'Content-Type: application/json' \
  -H 'X-Shopify-Access-Token: {token}'

BSSCommerce-B2B · ‎08-19-2024

Hi @himanshu0128,

I hope you are doing well.

About the error, it occurs because the token is revoked after the shop uninstalled. We got this error before when a shop uninstalled but there still are some running processes that call api with revoked token.

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