Questions, feedback, and updates on the new online store design experience
Any idea why I'm seeing this? I have a fresh install of Dawn, no apps installed. I'd like to edit a template or create a new template in the theme editor but I only see the message "No templates found for products" (or Collections). Doesn't make a difference whether the theme is published or not.
Troubleshooting tips appreciated.
Solved! Go to the solution
This is an accepted solution.
I just got an email from Shopify support telling me the bug is fixed.
I can confirm that uploading a new OS 2.0 theme now works as expected, the template selector is functional again.
Themes uploaded while the bug was active are still bugged, so I just deleted them and uploaded again.
I have the same problem, for all OS 2.0 themes. Was something broken in the Shopify theme editor recently?
My previous versions of Dawn are working properly but the new version doesn't show any template in the theme customization. But the templates are there in the codes. I even tried creating a new template in code editor to see if it shows up but no.
i m having same issue... i thought it was a error i made in the code because other themes i am able to see the templates... but the newly created ones i am not...
I have reported the bug to Shopify support. They confirmed the bug and have passed it on to the developers. We'll see what happens...
This is an accepted solution.
I just got an email from Shopify support telling me the bug is fixed.
I can confirm that uploading a new OS 2.0 theme now works as expected, the template selector is functional again.
Themes uploaded while the bug was active are still bugged, so I just deleted them and uploaded again.
How do we rectify the issue if the current live them has the bug? Any duplicate of that theme would still have it right?
Yes, I just tried it. If you duplicate your theme, the issue is still there. You have to redownload your theme. (Unless there's a way that I don't know about)
i duplicated the live theme which had the issue and the newly generated theme did not have the issue anymore. So it worked over here, something weird has definitely been up recently with theme issues.
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