Add to cart bug?

LeaTurner
New Member
4 0 0

Hello,

 

I have an issue on my site currently (www.leaturner.co.uk) where when clicking the 'add to cart' button on my shop page, it doesn't immediately show in the cart. You have to refresh the page in order for it to show. I've spoken to Shopify support regarding this who have said it's an issue with the theme and to post here so the developers could potentially fix it. Any help would be great. Thanks.

Replies 5 (5)

Liam
Shopify Staff
2731 302 777

Hi LeaTurner,

 

Which theme are you using?

 

Liam | Developer Advocate @ Shopify 
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LeaTurner
New Member
4 0 0

Hi Liam,

 

My theme has been renamed to 'Lea Turner Shopify Theme' so I really can't tell..

 

Is there an easy way to find out without scouring the available themes for a comparison?

LeaTurner
New Member
4 0 0

Hi Liam,

 

Any update on this please? 🙂

Liam
Shopify Staff
2731 302 777

Hi LeaTurner,

 

It looks like you might be using Narrative, which is a Shopify built theme -you can contact Shopify support and ask for our theme specialists to help resolve this bug. 

 

Hope this helps,

Liam | Developer Advocate @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

LeaTurner
New Member
4 0 0

Thanks Liam!

 

Regarding the bug.. I actually spoke to Shopify support before coming here and they said to post here... not sure where to go now?