Bulk Account Invite

13 0 0

Hi All


I am in the process of migrating to shopify and I have about 9000+ customers on my old site, I know how to import them but is there a way of sending a bulk e mail out to them all asking for them to set a password on their account on the new shopify site.


I know this can be done one by one but it would take me forever.


I have been shown one way by adding a new column to the CSV file before I import with code in it to then send a bulk e mail but I can't get an extra columnn on the CSV file as it don't allow new column headers.


Any ideas would help me greatly


thanks in advance

Replies 4 (4)

Shopify Partner
590 48 80

hello there!


  1. Export your customer list from your old site. Depending on the platform, this may be done via a CSV file or another format that can be imported to Shopify.

  2. Import your customer list to Shopify by going to "Customers" > "Import customers" in your Shopify admin panel. Make sure to map the relevant fields, such as first name, last name, and email address.

  3. Once the import is complete, go to "Customers" in your Shopify admin panel and select all the imported customers.

  4. Click on the "Send email" button and create a new email inviting your customers to create an account on your new Shopify site. You can use Shopify's built-in email template editor or use a third-party email service to create the email.

  5. Make sure to include a link to your new site and clear instructions on how to create an account and set a password.

  6. Preview and test the email before sending it to your customers.

  7. Once you're satisfied with the email, send it to all the selected customers.


13 0 0



there is no send "e mail" button that appears after I select all the customers.


Where should this be - im using Shopify 2.0 if that helps.



1 0 0

Hi Gazza123,


I recently migrated an online store from WooCommerce to Shopify as well.

Shopify built-in Bulk account invite function is only available to Shopify Plus. Therefore you will need to look for third-party app to do so.

I used WOTIO Account Invite Plus to do so and it works fine.


One thing though, better to customise your account invite email so it looks authentic/professional before you bulk send to your existing customers. Otherwise your customer might mark your email as spam, then it might affect your email deliverables in the future.

Good luck!


Shopify Partner
183 16 26

Here we wrote a solution without paid apps.


It requires the customer to click 2 consecutive emails


Yet Shopify seems to limit the invitations emails to 5 per 10 minutes, so we'd recommend you not importing all 10k customers at once

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