Solved

cancelling store

dandelions1
Tourist
6 0 0

Dear Shopify!

I would like to cancel my store, because i have no profit and i do not want to pay the bill next month.

Waiting for you answer!

Accepted Solution (1)

AvadaCommerce
Shopify Partner
3879 839 963

This is an accepted solution.

Hi @dandelions1 

 

Shopify cannot deactivate your store, you need to do it on your own by following the steps below:

  • From your Shopify admin, go to Settings > Plan > Deactivate store

  • Select a reason for the deactivation, and then click Continue.

  • Enter your password, and then click Deactivate Now.

Before canceling your store, you need to make sure that you have paid for any outstanding charges and canceled your service with third-party apps to avoid being billed externally.

I'm also attaching the help doc here in case you want to learn more about it.

banned

View solution in original post

Reply 1 (1)

AvadaCommerce
Shopify Partner
3879 839 963

This is an accepted solution.

Hi @dandelions1 

 

Shopify cannot deactivate your store, you need to do it on your own by following the steps below:

  • From your Shopify admin, go to Settings > Plan > Deactivate store

  • Select a reason for the deactivation, and then click Continue.

  • Enter your password, and then click Deactivate Now.

Before canceling your store, you need to make sure that you have paid for any outstanding charges and canceled your service with third-party apps to avoid being billed externally.

I'm also attaching the help doc here in case you want to learn more about it.

banned