Checkout Extensibility Upgrade low conversion rates?

Checkout Extensibility Upgrade low conversion rates?

syodev
Shopify Partner
24 0 7

Hi! 

We just updated our checkout to the checkout extensibility however we noticed that our checkout abandon rate has increased compared to the old checkout. It's basically the opposite of what we were expecting. What might have caused this one? Our ad campaigns are the same and after we upgraded the checkout abandon rate seems to have increased? Please advise.

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Replies 2 (2)

SBD_
Shopify Staff
1829 271 415

Hey @syodev 

 

Can you please provide details - store / abandon rate increase amount / when you upgraded? (DM is fine)

Scott | Developer Advocate @ Shopify 

syodev
Shopify Partner
24 0 7

Hi @SBD_ !

I messaged you already! Please do check.

Thanks!

If you find my tips useful, please mark them as the solution. Cheers!
Feeling grateful? Buy me a coffee!