I have been granted collaborator access to a clients' store, but they had previously added me as a staff member, which causes the following error when I try to log in to the managed store:
"You must log in with your staff account since you have access to this store through a collaborator account and a staff account. If you would like to log in as a collaborator, contact the store owner and ask them to remove the staff account associated with your email address."
I've asked them to remove the staff account associated with my email address, which they've done, but I continue to receive the error message above. Now I can't log in as a collaborator or a staff member.
Has anyone encountered this and found a way forward?
