Our Partner & Developer boards on the community are moving to a brand new home: the .dev community forums! While you can still access past discussions here, for all your future app and storefront building questions, head over to the new forums.

We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Email received to trademark my business

Email received to trademark my business

devanelanedecor
Not applicable
1 0 0

I received an email from shopifytechnicaladvisoryteam@gmail.com asking for me to provide proof of trademark etc and to make payment of $300 or they are shutting down my website and it will no longer be visible. Is this legit because all of a sudden my website was not working. 

Replies 2 (2)

PaulMartin
Shopify Partner
632 61 151

It's a scam.

1. They're pretending to be Shopify by using its name in the email.
2. Shopify sends email with @Shopify.com at the end of the address, instead of @gmail.com.
3. There could be other possible reasons why your website isn't working right now, which doesn't involve the scammers.

Creating content for the Shopify Community 🙂
paulmartinlopez.com

Dan-From-Ryviu
Shopify Partner
12073 2359 2539

Scam everywhere. Shopify never send email to store owner or partner using GMAIL 

- Helpful? Like & Accept solution!
- Ryviu - Product Reviews & QA app: Collect customer reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.