Email

[Nataliekay73]

I received this email this morning. Is this legit? I have a free theme currently. Thank you! I checked my Shopify actions to see if I needed to dispute any and it states I don’t have any currently. Any feedback is welcome! 

Hello,

I'm Mary, a certified Shopify Partner. After reviewing your store, I noticed that the theme you're using is unlicensed.

I need to ask: Where did you get the theme for your store?

It's crucial to address this promptly. Failing to provide proof of theme licensing could prompt Shopify to take action, possibly resulting in your store's closure.

Let's address this directly and make sure your store complies with Shopify's guidelines without delay.

Looking forward to your prompt response.

Best regards,

Mary

it was from “best Shopify team”

[saim007]

@Nataliekay73 if you are using dawn or any other shopify theme which is installed from the shopify theme store then it is legit. No need to worry.

[Nataliekay73 · Accepted solution]

I just looked and I am using dawn. So would that email be spam? Sorry just get worried and don’t want to have issues! 

[saim007]

@Nataliekay73 may be it is a service offering email so just ignore and dawn is a free shopify theme so it doesn't require license. No need to worry about it. If i cleared your doubt then please mark as solve so others can take a note!

[Nataliekay73]

I was able to get ahold of a representative and they did in fact state it was spam and to disregard! Thank you!