Footer links are not working in mobile

h_vare · ‎07-11-2024

In mobile, my footer links are not displaying the menu sub elements. Any idea why?

https://4wm290agqekp6ccd-56671731844.shopifypreview.com/pages/faqs-2

Thanks!

BSSCommerce-HDL · ‎07-11-2024

Hi @h_vare,
Can you kindly share the details of your problem (screenshot) with us? We will check it and suggest you a solution if possible.

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h_vare · ‎07-11-2024

This is the mobile menu. When clicking on each element it should open all sub-elements, but currenty it doesn't happen.

Thanks!

BSSCommerce-HDL · ‎07-11-2024

Hi @h_vare, I think it has to do with the js running inside your theme. What theme are you using?

Sale banner, pop ups: Customize your sale banner, pop-ups and create countdown bar to boost conversion rate.
Simicart: Transform your Shopify store into a stunning and fully functional mobile app with just a few simple steps.
Product Labels & Badges: Get more sales with striking labels, badges, and banners from our 10,000+ available templates.

BSS Commerce - Full-service eCommerce Agency | Use Shopify for 1$ in the first month now

h_vare · ‎07-11-2024

Hi @BSSCommerce-HDL , it's Broadcast theme

Bwclovis · ‎07-13-2024

I dont know much about that theme but I do know the "triggers" should be some sort of actionable element like a button, detail/summary, etc. But it seems to be a div with not even a tabindex set to make it focus-able so I would start there and see if anyone else has this issue or if its a configuration?

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