How can solve third-party Pixel code issue?

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Hello, Team. I'm currently using the sense theme for an e-commerce website and am having issues with the tracker pixel code in the theme. My partner provided a pixel code for tracking orders, which I correctly pasted in accordance with their developer guidelines. However, when we placed a demo order through their tracker link, the order was successfully placed, but my partners did not track any orders from there sides. I'm attaching the partners code and block trackier.

This is my partners code:  <script src=“”></script>

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