MY SHOPIFY STORE

LTGORDON
Visitor
1 0 0

WHY CAN'T I OPEN MY SHOPIFY STORE ON MY LAPTOP COMPUTER. I ALSO CAN'T FIND THE SHOPIFY APP TO DOWNLOAD TO MY LAPTOP COMPUTER. IS THERE AN APP FOR DESKTOPS OR LAPTOPS. IT KEEPS TELLING ME TO OPEN NEW STORE WHEN I HAVE ALREADY OPENED MY STORE AND PAID A MONTHLY FEE AND ALSO UPLOADED SOME OF MY MERCHANDISE TO MY STORE...JUST HAVING A PROBLEM GETTING TO MY SHOPIFY STORE FROM MY LAPTOP...WELL MY MOTHERS LAPTOP. DO I  HAVE TO ADD HER TO MY ACCOUNT FOR HER TO HAVE ACCESS... NEED HELP PLEASE

Reply 1 (1)

LindaparkP
Tourist
6 0 3

As far as i know, you can only log into your store admin dashboard if your email is the store owner or staff account. So you can try to add your mom email as your store staff account to access it.