Orders not loading

Joelzee
Visitor
1 0 1

Hey Shopify team, not too sure whats going on but I've not been able to properly access our orders today. This issue occured out of the blue as it was fine just earlier today. Every time I load a webpage, it tells me that 'there's a problem loading this page'. As per your guidelines available, I am using chrome and I have cleared my cache, restarted chrome and my own device but yet to no avail. 

 

This has been extremely frustrating as it has caused us precious down-time in fulfilling our orders and has resulted in delays and loss of sales. 

 

Please look into this, I hope someone gets back to us on this as it really shouldn't be an issue for this long, thank you! 

Reply 1 (1)

Zworthkey
Shopify Partner
5581 642 1574

@Joelzee 

Sorry, you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!

Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.