QR code doesn't work on issued giftcard

allisonher
Tourist
14 1 4

Hello - I issued a giftcard on Shopify and the user says the QR Code does not work.  I issued myself a giftcard and am noting the same.   Here is the link on the QR code: shopify-giftcard-v1-YRVHKMRW8MDFG9VJ--

Replies 2 (2)

timd
Shopify Expert
121 6 74

Did you find a solution for this?

Gijs_shopprosNL
Shopify Partner
5 0 0

We had the same problem and fixed it by this:

 

<div class="gift-card__qr-code" data-identifier="{{ gift_card.qr_identifier }}"></div>
to
<div class="gift-card__qr-code" data-identifier="{{ canonical_url }}"></div>
 
in the templates/gift_card.liquid file
 
GL
https://shoppros.nl - Shopify Migrations and E-commerce Consultancy