Solved

Search bar not working on theme

RailsideNZ
Visitor
3 0 0

wondering if anyone can help? The search on our websites current theme isn’t coming up with products when searched. Shopify say it’s a problem with coding of the theme 

Accepted Solution (1)

Kate_WSQ
Shopify Partner
47 10 7

This is an accepted solution.

Hello! We're here to help with your search issue. It seems like there might be a coding issue with the theme affecting the product search functionality. To assist you better, could you please send us a private message with more details? We need to check the code for this specific issue. We'll work together to resolve this for you. Looking forward to hearing from you!

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me on wangsiqi@shinetechsoftware.com

View solution in original post

Replies 5 (5)

Kate_WSQ
Shopify Partner
47 10 7

This is an accepted solution.

Hello! We're here to help with your search issue. It seems like there might be a coding issue with the theme affecting the product search functionality. To assist you better, could you please send us a private message with more details? We need to check the code for this specific issue. We'll work together to resolve this for you. Looking forward to hearing from you!

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me on wangsiqi@shinetechsoftware.com
RailsideNZ
Visitor
3 0 0
Hi there, are you able to assist with our theme coding
Kate_WSQ
Shopify Partner
47 10 7

I would be happy to help you with this issue, but I will need access to your code first. Could you please send me an email with the collebator code together with your store URL, so I can have access to your theme code and get started as soon as possible?  I'll share my findings before I proceed for any fix. Thank you for your cooperation.

Settings→Users and permissions

Kate_WSQ_0-1709105060594.png

 

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me on wangsiqi@shinetechsoftware.com
RailsideNZ
Visitor
3 0 0
What is your email?

Kate_WSQ
Shopify Partner
47 10 7

Feel free to contact me on wangsiqi@shinetechsoftware.com

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to contact me on wangsiqi@shinetechsoftware.com