Shopping cart is displayed as empty when added more items than the available quantity

Shopping cart is displayed as empty when added more items than the available quantity

MaddieRane
Tourist
6 1 1

Hi,

 

I noticed that when a customer attempts to add more items to the cart and if the available item quantity is limited, the notification "You can't add more <item name> to the cart." is shown. However, it adds the available quantity to the cart.

But when you click cart icon, the cart is empty. 

You can only see the cart content when the page is reloaded. 

 

Please let me know how to correct this. Thanks in advance!

Replies 6 (6)

Liam
Shopify Staff
2873 312 821

Hi MaddieRane,

 

Can you share your store URL so we can look into this more?

Liam | Developer Advocate @ Shopify 
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MaddieRane
Tourist
6 1 1

Hi Liam,

 

Sorry for the delay.

Sure I can. This is my online store 

 

Thank you

Liam
Shopify Staff
2873 312 821

Hi again - I'm not sure if I'm seeing this issue on my side. If I try to add more products that are available then I see that message and when I reload I still have 0 in my cart. Do you want to change this? (see video here)

Liam | Developer Advocate @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

MaddieRane
Tourist
6 1 1

Hi Liam,

 

Thanks for the reply.

I have attached a video of what is observed at my end.

https://drive.google.com/file/d/1ATLCvCHyB4UX-C5hLGzWbobIIHm5G60R/view?usp=sharing

 

Alia2730
Visitor
2 0 0

@Liam wrote:

Hi again - I'm not sure if I'm seeing this issue on my side. If I try to add more products that are available then I see that message and when I reload I still have 0 in my cart. Do you want to change this? (see video here)


https://www.facebook.com/profile.php?id=100008986231269&mibextid=9R9pXO

Shear  went to sale my fb account link 

Alia2730
Visitor
2 0 0

Can you share your store URL so we can look into this more?