Stock inventory issue

Khalid89
Visitor
1 0 0

The products on our store go out of stock their self, although we had them in the inventory. They even get hidden from online store channel by their self ? 
then we have to manually add them again and after some time we face the same issue with multiple products. Kindly help ? 

Replies 2 (2)

PaulNewton
Shopify Partner
6275 573 1323

Check your store for any automation apps running undocumented processes your not aware of.

Or if staff are importing products , or inventory using CSV files. 

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Jonathan-HA
Shopify Partner
317 24 99

In the Shopify Admin, you can try going to the Products page and select a Variant.

 

On the Variant page, there's a link  "Adjustment history" that will give you the inventory history in the last 90 days which may reveal some clues on what's causing it:

 

JonathanHA_0-1667597388595.png

 

There's a column "Adjusted by" which will give the name of the app or staff that made the adjustments.

 

For example:

 

JonathanHA_1-1667597471571.png

 

 

 

Co-Founder / Developer at Highview Apps
Our Shopify Apps: EZ Exporter | EZ Inventory | EZ Importer | EZ Notify | EZ Fulfill