store not loading on backend

theuntakenname
Shopify Partner
17 0 0

Hi

 

i can't login to my store, no idea why...

 

i also cannot submit email help request to shopify, the form keeps crashing, no other help channels are available.

 

i have tried different browsers 

 

any way i can fix this?

 

any help appreciated.

 

thanks

 

problem.png

Reply 1 (1)

Ecommpremium
Shopify Partner
512 43 93

@theuntakenname there are some technical issues at the moment, you can follow it here:

 

https://www.shopifystatus.com/

 

https://www.cloudflarestatus.com

 

This happens when our servers are down for some reasons more info in this short

 

 

 

 https://youtube.com/shorts/ta3JGb6mv88?feature=share

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