Uploading Images Error message: file name must be ID of image setting

saefthim
Tourist
5 0 2

Greetings,

Our store currently uses the website theme, Responsive. And we seem to be having trouble uploading images (which we haven't had before). Now when I try to upload images to the slideshow or banner, I get the following error message: "File name must be the ID of an image setting."

Any help is greatly appreciated!

Creede Olive Oil screenshot 04.13.2024.png

Replies 83 (83)
saefthim
Tourist
5 0 2
saefthim
Tourist
5 0 2

The whole code? It's very long.

I'm not familiar with coding (obviously - hah!).

saefthim
Tourist
5 0 2

Thank you! Our code is 5176.

HaroldARoth
Tourist
11 0 3

"Please update your theme settings type image to image_picker"

What in the world does this mean?

BaileyPaserk
Shopify Partner
115 9 27

Try this. 

Open theme files. 
Go to settings_schema.json

Search for:

{
        "type": "image",

 and change it to 

{
        "type": "image_picker",

 

Bailey Paserk
HaroldARoth
Tourist
11 0 3

Okay, I've found the settings_schema.json file, but the word image is not in there. Plenty of other type, but not that one.

HaroldARoth
Tourist
11 0 3

Wait, I think I just found it. I changed image to image_picker and it won't let me update the file.

BaileyPaserk
Shopify Partner
115 9 27

What error are you getting there? You want to make sure not to change any other punctuations. 

you might also need to access the schema_data.json and find that setting in that file as well. 

Bailey Paserk
DTS_310
Tourist
3 0 1

Thank you for trying to solve this. I did find  the  settings_schema.json, but this is the error I am getting.

 

Screenshot 2024-04-14 at 5.47.59 PM.png

It says that the setting with ID is invalid. 

Thank you.

BaileyPaserk
Shopify Partner
115 9 27

Thanks for the screenshot it helps a lot. 

replace: 

{

"type": "image_picker",

"id": "slide_1.jpg",

"label": "Image",

"max-width": 884

}

 

with 

 

{

"type": "image_picker",

"id": "slide_1",

"label": "Image"

}

Bailey Paserk
HaroldARoth
Tourist
11 0 3

Okay, that went through. Now let's see if it works. 🙂

DTS_310
Tourist
3 0 1

No says ID is taken?Screenshot 2024-04-14 at 6.05.50 PM.png

GET-Japan
Tourist
8 0 1

This code gave me an image picker that doesn't update any of the media on the website. I don't know how to revert it back

BaileyPaserk
Shopify Partner
115 9 27

I'd need access to your theme to get a better idea of this. 

 

Bailey Paserk
GET-Japan
Tourist
8 0 1
GET-Japan
Tourist
8 0 1
GET-Japan
Tourist
8 0 1

url: getjapan.store

code: 3901

HaroldARoth
Tourist
11 0 3

That is what I am getting too.

HaroldARoth
Tourist
11 0 3

I thought this was the group I should change "image" to "image_picker", but that gave it an error

 

{
"type": "image",
"id": "slideshow_1.jpg",
"label": "Image File",
"max-width": 1278
},

 

I put it back the way it was, but now the save button is greyed out.

BaileyPaserk
Shopify Partner
115 9 27

Are you comfortable adding me as a staff, or having me request developer code? I can request it and you’ll see my invite to the store owner email. I’ll just need your url and invite code if applicable.

Bailey Paserk
HaroldARoth
Tourist
11 0 3

Sure!

HaroldARoth
Tourist
11 0 3

My url is haroldroth.com

The code is 0258

BaileyPaserk
Shopify Partner
115 9 27

I’m on taking a look

Bailey Paserk
GET-Japan
Tourist
8 0 1

Screen Shot 2024-04-14 at 6.02.43 PM.png

BaileyPaserk
Shopify Partner
115 9 27

Hey everyone, for a simple solution you should ignore this code as its more of a heavier code fix. 

Check out this comment I added to this post and shoot me a message if you have any questions:
https://community.shopify.com/c/online-store-and-theme/uploading-images-error-message-file-name-must...

Bailey Paserk
joannaportland
Visitor
2 0 0

Same problem with image error, using minimal theme.  Tried changing image names and every other solution suggested but not working.  Can you please help me and make the changes for me?  I can not find a way to DM you - please email me if possible.

https://admin.shopify.com/store/bella-fascini

BaileyPaserk
Shopify Partner
115 9 27

I'd need your collaborator request code. You can see it in users & permissions. If you click on the mail icon on the top right you can enter my name in to direct message. 

 

Bailey Paserk
joannaportland
Visitor
2 0 0

I contacted you via your "message me" - WhatsApp +91 91092 93901

and have accepted access request there

lucylee
Visitor
2 0 0

hi ,

we met the same problem .could you help us ?

 

BaileyPaserk
Shopify Partner
115 9 27

if you click on the mail icon on the top right, you can direct message me and I can try to get you sorted out. 

Bailey Paserk
GET-Japan
Tourist
8 0 1

"Please update your theme settings type image to image_picker"

 

How?

Chopshopgoods
Visitor
1 0 1

Can you provide where I can make a change to this setting? I am having the same issue and am not sure where to make this change. 

kaiyaa
Explorer
246 19 24

Hello @Chopshopgoods 
I can help you to fix this.

Please share your store link and collaborator code

Was I helpful? Buy me a coffee
For fast response Message me
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dallasgre
Visitor
1 0 0

Hello! I am using older Mobilia theme and cannot find where to make the update which you show in your solution.  Can you help please?

ggrune
New Member
4 0 0

We need immediate help with this.  Our sale started at midnight and we cannot update images for this.  Customers are going to our store and cannot find the sale.

kaiyaa
Explorer
246 19 24

Hello @ggrune 

I can help you to fix this.

Please share your store link and collaborator code

Was I helpful? Buy me a coffee
For fast response Message me
Need Help Message me
ggrune
New Member
4 0 0

https://3rdrockessentials.com/

 

9809

 

THANK YOU!!

kaiyaa
Explorer
246 19 24

Request send please check and accept

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kaiyaa
Explorer
246 19 24

Hello for the more detailed solution.

You can checkout this 
https://community.shopify.com/c/online-store-and-theme/uploading-images-error-message-file-name-must...

If you require further help to optimize your store, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Mark it as Solution!

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Need Help Message me
DTS_310
Tourist
3 0 1

Hi. I am having this issue. Gladly buy you a cup of coffee or 2 for help with this.

 

http://dogtown-x-suicidal.myshopify.com

Code:5553

BaileyPaserk
Shopify Partner
115 9 27

sent request! Feel free to dm me! Some info on which images you are looking to update will help. 🙂

Bailey Paserk
OUAHKIK
Tourist
7 0 1

HI I GOT THIS PROBLEM TOO CAN YOU HELP ME

terrimastro
Tourist
3 0 1

I'm having the same issue- please help. Where do you update the "theme settings type image to image_picker?"

terrimastro
Tourist
3 0 1

screen shot attached. integrity-botanicals.myshopify.com

www.integritybotanicals.com

terrimastro
Tourist
3 0 1

I'm having trouble attaching the screenshot. Can you still help? It's the same error others are reporting on this thread.

OUAHKIK
Tourist
7 0 1
OUAHKIK
Tourist
7 0 1

0537

OUAHKIK
Tourist
7 0 1
Sorry my bad its 0537
OUAHKIK
Tourist
7 0 1

Sorry my bad its 0537