URL Redirect created not working for a store

Shopify Partner
128 0 15

Hello there,

We have a live Shopify app and for our clients through URL redirect API we have created a URL redirect to a .txt file. 


$createURLRedirect = array( "redirect" =>
"path" => "/testfile.txt",
"target" => "https://ourdomain.com/testfile.txt",


But for one of the store, the redirect URL is not working. The URL redirect got created successfully through API. But when I try to open the URL in browser it is showing 

No webpage was found for the web address: https://<clientdomain>.com/testfile.txt


For all other clients, the URL is working fine. 


Any idea why 

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