2checkout empty cart trouble

[hoangpx]

I have some problems with my 2checkout Convert Plus payment gateway, after I choose the payment method right then 2checkout appears and empty cart is displayed. I have thoroughly checked that Merchant Code and Secret Word are always correct, but errors still appear. I need your help :((

You can see

[FarahD]

Hi,

I'm getting the same issue! Right after activating Convert plus. No answers till today :(?

Did you manage to solve it? is it because my 2checkout account is in restricted mode? I have contacted their support to resolve it.

[CoprahCabana]

Hi, same issue for my website, did you solve this problem ?

Thanks

[Afghan]

I'm also facing the same issue, and I need someone to help me and tell me what the solution is.