2checkout empty cart trouble

[hoangpx]

I have some problems with my 2checkout Convert Plus payment gateway, after I choose the payment method right then 2checkout appears and empty cart is displayed. I have thoroughly checked that Merchant Code and Secret Word are always correct, but errors still appear. I need your help :((

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[FarahD]

Hi,

I'm getting the same issue! Right after activating Convert plus. No answers till today :(?

Did you manage to solve it? is it because my 2checkout account is in restricted mode? I have contacted their support to resolve it.