403 Forbidden - Error - Trying to run a trial payment

fini1
Tourist
5 0 2

Hello! 

I need help. I will be launching my website tonight or tomorrow. 

I was trying to run a trial payment, and when I press the 'check out' button, it shows the following error: 

403 Forbidden cloudflare

Can you please help me solve this? 

Thank you very much!!! 

0 Likes
Trevor
Community Moderator
Community Moderator
2899 379 584

@fini1 

That's a strange error.

  • Are you on the Shopify Plus plan and using a custom checkout/domain SSL certificate? 
  • Are you on the pause plan? You can see this in Settings/Billing
  • Is the checkout button you're using directing to a third-party checkout? 
  • What URL appears in the URL box when you try to checkout?

Trevor | Community Moderator @ Shopify 
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fini1
Tourist
5 0 2
Hello Trevor,
Now it seems to be working! Thank you.