About payments gone fm through for an order

[homemadepersona]

Hi I would like to know what to do here because I've put and order through my website for a customer but it declined my bank card but the payments come out me bank 

Any ideas on how to sort it

[Sophia]

Hi, @homemadepersona!

Can you tell me a little bit more about the order process? It sounds like you might be using a third-party app to order products from a supplier. If that's the case, let me know which app you're using and whether a specific error message came up when you attempted to order the product.

[homemadepersona]

Hi sweetheart it's all sorted now thank you 

[Sophia]

I'm glad to hear that! Thanks for letting me know.