activate Shopify Payments

aliwizo1
New Member
1 0 0

Hi, I had to deactivate my Shopify Payments to change my store country address but now I cannot reactivate it again. A message pops up that says that (1) the name has been taken & (2) I must disable Shopify Payments to use this provider. 

I came across past similar questions regarding Shopify Payments and tried the solutions mentioned there.
- I cleared my browser cache
- My store address is canada - which is supported by Shopify Payments
- I did not receive any email saying that I am blacklisted 
- My business is not under prohibited businesses

I have attached a picture of the message that pops up. Please help me out :') And thank you for helping!vvf.PNG

 

Reply 1 (1)
Trevor
Community Moderator
3105 403 634

@aliwizo1 

 

To fix this issue, you will need to contact Shopify Support. You can do this by logging into your store through the help center, searching your question/issue, then selecting "continue" at the bottom of the page that displays the search results. 


Trevor | Community Moderator @ Shopify 
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