Accepting credit cards, warehouses, and shipping and fulfilling orders
Is it possible to add a custom option to the Cancel Order "Reason for cancelation" drop down menu? Please see attached screenshot. Thank you.
Hi @Aliceherbert1, thank you for that information. I wanted to add an option for fraudulent orders so that when I choose that option it automatically send a script that we have for those orders. As of now, we have to copy and paste it and send to the customer when we cancel their order.
Hi did you figure this out? Cant see the message you are replying to
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