Add another option to Cancel Order "Reason for cancelation" drop down menu

thekenstar
Explorer
66 0 16

Is it possible to add a custom option to the Cancel Order  "Reason for cancelation" drop down menu? Please see attached screenshot. Thank you.

 

Screenshot 2023-05-03 at 3.46.38 AM.png

Replies 2 (2)
thekenstar
Explorer
66 0 16

Hi @Aliceherbert1, thank you for that information. I wanted to add an option for fraudulent orders so that when I choose that option it automatically send a script that we have for those orders. As of now, we have to copy and paste it and send to the customer when we cancel their order.

GuillermoCañete
Shopify Partner
5 0 5

Hi did you figure this out? Cant see the message you are replying to