Adding bank account to store

Shayretta
Tourist
6 0 2

Hello.

I'm trying my best to properly put my bank account credentials on my store my store. Every time I talk with the manager he tells me to click on the assignment in the search box. I keep going through this over and over again. I even have products to ship in my store plus they've been fulfill already l and can't even get my money out of my store. I'm trying to get proper help but it's not coming back to tell me more to finish the procedures propelry. I need help and he's not coming back to help me with getting my bank information set-up properly.

 

BEST,

shayretta

Replies 2 (2)

SealSubs-Roan
Excursionist
299 18 20

Hi @Shayretta !

 

Since this is an account issue, it would be best to keep an open communication with Shopify support team as they have the complete view on your account and will be able to guide you thoroughly. They will also take necessary actions if necessary. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear. 

Roan
Please let me know if it works by marking it as a solution!
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Shayretta
Tourist
6 0 2

Thank you! Plus I need to talk with someone about marketing help.

 

Best,

Shayretta