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Can I make email address a required field on checkout form in Shopify?

user9999
Visitor
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How can i add email address as a mandatory field for check out form?

Accepted Solution (1)

AvadaCommerce
Shopify Partner
3879 839 951

This is an accepted solution.

Hi @user9999 

Thank you for reaching out here.

 

Do you want to set an email address as a mandatory contact method for customers at checkout (normally customers can leave both email or phone numbers), don't you?

If so, you could follow these steps below:

  • From Shopify Admin > Settings > Checkout
  • Scroll down to the Customer contact method  section and select Email
  • Click Save

AvadaCommerce_0-1650172871806.png

 

I hope this helps you.

 

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Replies 3 (3)

AvadaCommerce
Shopify Partner
3879 839 951

This is an accepted solution.

Hi @user9999 

Thank you for reaching out here.

 

Do you want to set an email address as a mandatory contact method for customers at checkout (normally customers can leave both email or phone numbers), don't you?

If so, you could follow these steps below:

  • From Shopify Admin > Settings > Checkout
  • Scroll down to the Customer contact method  section and select Email
  • Click Save

AvadaCommerce_0-1650172871806.png

 

I hope this helps you.

 

banned
user9999
Visitor
2 0 0

Thx! By the way, do you happen to know y my checkout page when I enter my shipping info click next and then see the "Shipping information is required" error. When I click the "Enter your information" link, I end up in a loop? 

AvadaCommerce
Shopify Partner
3879 839 951

Hi @user9999 

 

It seems like a technical problem so you could reach out to Shopify Support and have them check it for you. 

You could refer to this link, log in to your store account then type in a topic in the search bar and select Search. On the following page, scroll down to Get Support and click Continue and you'll be presented with options to contact their Support via chat, email, or schedule a call-back.

I hope this helps you.

 

 

banned