*ALL* credit cards being declined when customers check out

[StartingNew]

My store  has all credit cards except Diners Club enabled for accepted types of payment. Customers are telling me they're getting their orders declined repeatedly when they use a credit card, no matter what card they use. Checking my processed order download (see attached), I can see only orders with Paypal and Shop Pay (or free items) have been successfully ordered.  Checking the KB, I see another user had the problem of their Shopify store having a merchant code that was accidentally coding their site as a gambling business. Please advise!

[StartingNew]

cozyandsweet. com

[StephensWorld]

First thing to check is that your Shopify Payments gateway isn't set to "test" mode: 

https://help.shopify.com/en/manual/payments/shopify-payments/testing-shopify-payments#test-mode

Admin > Settings > Payments > Click "manage" in the Shopify Payments section > In the test mode section, make sure you don't have "enable test mode" checked.

If test mode isn't enabled, then your best bet would be to reach out to Shopify's support team directly, so that they can check if there are any issues/limitations being placed on your payment gateway. 

[Gab16]

Hello, we are having the same issue! Did you have any luck fixing the issue? 

[GMweb]

We have the same issue, and shopify are pointing the finger at the banks.... It not, its a shopify issue. there seems to be ALOT of people with this same issue dating back to 2020 and not one knows what to do..

[mullar]

I'm also experiencing this, we're you able to resolve this?

[BellbrookCandle]

This just started at my shop today. Every single card says decline.. Even my Cash option says decline I have to keep hitting it to get it to work and it says decline for 3-4 times then finally it works. Have you found a way around it by a chance?