Am i missing anything from my checkout page?

Am i missing anything from my checkout page?

Ctmph2022
Excursionist
47 0 8
  • Hello,

I had gotten a message from Google stating that my Google merchant center account was suspended due to misrepresentation, and the cause was the checkout page they said. Now, If this is true, can someone look at my checkout page, to see if I am missing anything that I'd need to add for my account to not get suspended? Is there anything I need to fix to make sure this doesn't happen? Because I'm having a hard time finding the problem. Thank you. 

 

My url is www.littlelullabuy.com

 

Thank you, 

Colin 

Replies 5 (5)

EmmanuelFlossie
Shopify Partner
3169 232 759

Misrepresentation usually means, the info you have shared is not correct, incomplete or missing.

It also means there is not enough trust signals to verify your business is genuine.

 

For example your contact page is missing, business address, business hours, email, phone number, social links

 

For example your footer is missing, business address, business hours, email, phone number

 

For example you have empty categories: https://littlelullabuy.com/collections/sleepwear/Sleep-sacks+rompers

 

For example you don't show if an item is in stock or out of stock on the product landing page.

 

If your business is new, make sure to collect reviews from sales made on the website first, to increase trust signals.

 

I also recommend reading: https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Ctmph2022
Excursionist
47 0 8

Hello! Thank you for the feedback I've added the different things you've suggested to my website. I appreciate you taking the time to look and let me know these things. 

Is there anything missing from my checkout area that might be hindering me or anything I don't have listed? Thank you 

EmmanuelFlossie
Shopify Partner
3169 232 759

Based on a quick look, I don't see anything obvious.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Ctmph2022
Excursionist
47 0 8

Would there be anything on my website else that I need to fix? Google merchant center still Is had warned me And then suspended me And I'm trying to figure out what it is that I need  to add or that I don't have available 

yashagarwal150
Tourist
10 0 1

Hello, can you please help with my website as well. My website is www.bebasic.in

 

All my products has been disapproved. Thank you