Amazon Pay is not working correctly on my store

[ricksgs149]

Hey there, 

Yesterday I launched my store and as I was testing each payment gateway, it looked like Amazon Pay is not working correctly. It gives me this error:

"Express checkout isn't available right now. Try refreshing the page or fill out your information to check out."

Steps I took:

1. Added product to cart
2. Clicked on Checkout
3. Selected the Amazon Pay option at checkout
4. Amazon popup appeared asking me for my login information
5. I logged in and it redirected me to the Shopify checkout again
6. The Express Checkout section was refreshing and then the following message appeared: "Express checkout isn't available right now. Try refreshing the page or fill out your information to check out."
   
   

I tested it on my phone (Safari, iOS), my computer (Safari), my sisters phone (iPhone, Chrome), a friends computer (Windows). 

It happened in each one of them

[star4]

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@ricksgs149 wrote:

Hey there, 

Yesterday I launched my store and as I was testing each payment gateway, it looked like Amazon Pay is not working correctly. It gives me this error:

"Express checkout isn't available right now. Try refreshing the page or fill out your information to check out."

Steps I took:

1. Added product to cart
2. Clicked on Checkout
3. Selected the Amazon Pay option at checkout
4. Amazon popup appeared asking me for my login information
5. I logged in and it redirected me to the Shopify checkout again
6. The Express Checkout section was refreshing and then the following message appeared: "Express checkout isn't available right now. Try refreshing the page or fill out your information to check out."
   
   

I tested it on my phone (Safari, iOS), my computer (Safari), my sisters phone (iPhone, Chrome), a friends computer (Windows). 

It happened in each one of them

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I'm having the same issue with amazon pay, but only when using shopify custom shop links. When going thru regular shopify hosted website and adding to cart then selecting and logging in to amazon.. amzonpay works fine.

Are you using shopify custom shop links also?