American Express payments

[LBerg]

Is it possible to accept only Visa and Mastercard and refuse American Express payments?

[Emily]

Hi, @LBerg.

Thank you for reaching out! 

Are you using Shopify Payments as your payment gateway? If so, yes, by going to Settings > Payments > Manage. You will see the option to select or remove payment options such as American Express. 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

[LBerg]

Hi Emily, I am not able to click on the "manage" option.  It does not open up to allow me to make changes.

[Emily]

Hi, @LBerg.

Is the manage button blue and clickable? It just won't go to the next page? Can you share a screenshot of it? You may need to try on a new device or browser for a new connection or try clearing your cache and cookies. 

Please let me know if that works for you or if you have any questions! 

[LBerg]

The button is not clickable.