App not available in my country despite being listed in Payment providers solutions in Shopify list

App not available in my country despite being listed in Payment providers solutions in Shopify list

mdzzzz555
Tourist
4 0 2

Hello everyone,

 

I am trying to install the app Doku Payments https://apps.shopify.com/doku-payment-gateway as a business registered in UAE. 

However, the app seems to be available only with 2 conditions "IDR currency" and "Indonesia address". Currency of my shop is IDR, but the address is the one of my office in UAE.

and as you can see on the payment providers list of Shopify, I should be able to install it.

What should I do ?

 

Thanks for your help.  

 

 

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