App With Custom Gateways And Other Integrations for Ukrainian Market

App With Custom Gateways And Other Integrations for Ukrainian Market

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Dear Shopify Community, 

We are thrilled to announce that our team has successfully developed and implemented Orderly - a third-party web application aimed at enhancing the Shopify experience exclusively for Ukrainian users. Focused on seamless integration with Ukrainian delivery and payment services, we aim to provide a convenient and tailored experience for Ukrainian businesses and their customers.

As avid supporters of Shopify, we are deeply passionate about promoting this platform among Ukrainian enterprises and fostering economic growth within the local market.


To ensure clarity and compliance, we are formally requesting confirmation regarding the usage of our web application, Orderly, within the Shopify platform. Our application has been meticulously designed to enhance the Shopify experience in Ukraine through seamless integration with local delivery and payment services.


Specifically, we are seeking clarification on whether our application can be used for checkout purposes. It is crucial for us to ensure that our approach aligns with Shopify's policies and standards. As part of our commitment to adhering to Shopify's regulations, we kindly request official confirmation regarding the compliance of our application, particularly concerning the retrieval of checkout details.


Additionally, we would like to provide further context regarding our efforts to communicate with Shopify support. We have already initiated multiple communications with Shopify support, and we were informed that Shopify does not currently support, nor plan to support, this functionality for the Ukrainian market. Despite this, we are confident in our ability to provide this functionality and believe it fills an important gap in the market. However, we would like to engage in further discussions to iron out any details and ensure complete alignment with Shopify's policies and standards. Therefore, we would greatly appreciate the opportunity to schedule a call with you to discuss these matters in more detail.


For your convenience, here is a brief overview:

- Orderly is a third-party application that enhances service quality and user experience specifically for Ukrainian businesses using Shopify. We achieve this by seamlessly integrating with Ukrainian delivery and payment services to meet the unique needs of the local market.

- Our application operates by connecting directly to Shopify through API keys, allowing us to access necessary data securely and efficiently. Payments are processed on our platform, providing a streamlined checkout experience for users.

- We are dedicated to complying with all policies outlined by Shopify and contributing positively to the Shopify ecosystem in Ukraine. Our approach prioritizes adherence to guidelines while enhancing the overall Shopify experience for Ukrainian merchants and customers.


We would greatly appreciate your detailed response, providing explicit confirmation that our third-party web application aligns with Shopify's guidelines, including any considerations related to the retrieval of checkout details. Your assistance in this matter is invaluable.


In addition, we would like to express our readiness to assist Shopify in furthering its presence in the Ukrainian market. If Shopify has any needs or initiatives regarding the development of its services or functionalities in Ukraine, we are more than willing to offer our assistance and expertise in all aspects, including technical support, localization, testing, and user feedback.


Our team is eager to collaborate actively with Shopify to advance and refine e-commerce in Ukraine. We believe that our combined efforts will enable us to provide even more qualitative and innovative solutions for Ukrainian businesses and their customers.


Thank you in advance for your support and guidance. We look forward to your prompt response.


Link to our web application:


Best regards,

Developers of the Orderly application

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