Automatic free shipping not working for my new store

[BalancedBean]

My new store is going to launch next week, and I am doing test orders. In my shipping settings, I have it set up for free shipping over $49. When I did two separate test transactions, both over $49, shipping costs were still applied to the purchase. Any suggestions?

https://1stduedesigns.com/

p/w julylaunch

Thanks!

[June]

Hi @BalancedBean,

Congrats on launching your store! 

I've just had the chance to take a look at your checkout and it appears that free shipping is now successfully enabled on orders over $49, but I wanted to check in and confirm that your shipping rates and/or discounts are behaving just as you'd like them to. 

Let me know if I can lend a hand in any way! 

[ingramds]

Hi June, Can you please help me with my free shipping on my new site? I set it up for General free shipping across all purchases and someone just made a purchase and paid shipping. PLEASE HELP ME!

[ingramds]

My site is www.holygrohler.com