Hello, it appears that Shopify has recently implemented a change in which we are now required to manually select 'Send notification to customer' each time we mark an order as fulfilled using the Shopify mobile app. While I understand that some may prefer not to email customers with tracking information, it is more common for most webshops to provide this information to customers. The concern is that we may not always remember to check this option in the mobile app, resulting in customers not receiving the confirmation email and subsequently contacting us for updates. Could you please clarify the reasons behind this change?
Dive into the world of Print-on-Demand and discover how it can transform your online busin...By Imogen Feb 19, 2024
Discover how to transform your online store into a delightful shopping destination. Learn ...By Ollie Feb 13, 2024