Billing page is not loading and got a (phishing?) email on the 3D verification on my next bill

User456
New Member
1 0 0

Hey, anyone else ran into this problem:
- Billing page not loading ("problem loading this page") atleast for 8 or so hours?
- No request for action on the home page
- Received an email (alleged) from Shopify requesting 3D verification for billing purposes, which is something I have been requested to do before

Reply 1 (1)
Trevor
Community Moderator
3118 405 636

@User456 

Can you replicate the issue in Google Chrome Incognito mode? If no, then it's likely connected to either your cache/cookies or one of your browser extensions. As for the email, I would forward it to safety@shopify.com so our team can review it further. 


Trevor | Community Moderator @ Shopify 
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