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Billing page is not loading and got a (phishing?) email on the 3D verification on my next bill

New Member
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Hey, anyone else ran into this problem:
- Billing page not loading ("problem loading this page") atleast for 8 or so hours?
- No request for action on the home page
- Received an email (alleged) from Shopify requesting 3D verification for billing purposes, which is something I have been requested to do before

Reply 1 (1)
Community Moderator
Community Moderator
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Can you replicate the issue in Google Chrome Incognito mode? If no, then it's likely connected to either your cache/cookies or one of your browser extensions. As for the email, I would forward it to so our team can review it further. 

Trevor | Community Moderator @ Shopify
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