Billing plan

2 0 0

help me how can i finsh the plan biling of my shop the buyment fals alywes with me ,i need realy your help , 


I try to buy with mastercard is not working paypal too i don't know what i have to do know i will be so happy if you call me and Explain me more about this.

Reply 1 (1)
Shopify Staff
Shopify Staff
1330 191 172

Hi @mariusmorison55,


Thank you for reaching out to the Community! I'm happy to provide some assistance with plans and payment, to get this resolved. To ensure I'm fully understanding, are you looking to select a paid subscription but receiving an error? 


If so, I would recommend attempting the purchase with another credit card to see if this helps resolve. Alternatively, you can contact your bank for guidance on the error being received, as they will be able to share some additional insight. For more information on our available plans, you can check out our Plan Features Documentation!


Please let me know if there's another issue I can assist with, as I look forward to your response. Feel free to also Contact Support, as our advisor team is also available 24/7 to assist with anything. 


Take care!

Blair | Shopify 
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