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GRokas
Visitor
1 0 0

Hello,

 

So, I've been trying to create a store, but I don't want to continue creating it, but I have starter plan for 1 euro/month. So, I want to cancel it, but can't find the button to do it, can someone help me up?

 

- GRokas

Reply 1 (1)

Emily
Shopify Staff
1283 101 186

Hi, @GRokas.

 

Thank you for reaching out. We are sorry to see you go! 

 

To close your store, you can follow these steps: 

 

  1. From your Shopify admin, go to Settings > Plan.

  2. Click Deactivate store.

  3. If applicable, review the options to switch to the Pause and build plan, or start a new store.

  4. If you still want to deactivate, then click Deactivate store.

  5. Select a reason for the deactivation, and then click Continue.

  6. Enter your password, and then click Deactivate now.

Please let me know if you have any further questions! 

 

 

Emily | Social Care @ Shopify 
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