@louisenordh wrote:
Hello,
Probably not the correct forum for this but I can't get on to the support/help page to contact customer support. I've got recurring charges on my bank account from Shopify that I'd like help with as I'm not a Shopify user and I don't know what these are for. I've tried to email support but it bounces back:/ Any help would be greatly appreciated.
Thank you
If you're seeing unauthorized recurring Shopify charges and can't reach their support, immediately **contact your bank** to report them as fraudulent, block further payments, and initiate a chargeback. Additionally, try reaching Shopify through their **live chat, phone support, or social media channels**, preparing all transaction details for both your bank and Shopify.
